As a consumer according to § 13 BGB, you can revoke your contract explanation within two weeks without giving reasons in writing (e.g. letter, fax, e-mail) or by returning the goods. The period begins with receipt of this notice.
For keeping of the revocation period it is sufficient to send the revocation or things in time.
The revocation must be sent to
Heerweg 15 D
Fax: 0711 / 3414159
Above address is the return address as well.
In the case of an effective withdrawal, the mutually received benefits and any benefits (e.g. interest) are surrendered.
Can you give us the received achievement totally or partly or only in deteriorated condition, you must pay us compensation for the value.
With the release of things this does not apply if the deterioration is exclusively on their check, as they would in a retail store, is due.
In addition, you can avoid paying compensation by not using the goods as your property and omitting everything, which impairs their value.
Transportable merchandise are to be returned. You have to bear the cost of return shipment if the ordered goods are delivered and if the price of the returned goods not exceeding the amount 40 Euros or at a higher price at the time of revocation the concideration or a contractually agreed part payment has not been provided. Otherwise, the return is free for you.
Parcels, not able to dispatch will be collected by costumer.
Obligations to reimburse payments must be made within 30 days after sending your revocation.
A right does not exist in the following cases:
in the supply of goods which were manufactured according to customer specifications or clearly tailored to
personal needs of the clients or are not suitable due to their condition for a return.